Privacy Policy

1. Information We Collect

• Account & Contact: Name, email, phone, billing and shipping details.
• Orders & Payments: Order history, transaction metadata from our payment processor (we do not store full card details).
• Device & Usage: IP address, browser type, device identifiers, pages viewed, and interactions for security and analytics.
• Support: Messages, attachments, and related metadata when you contact us.

2. How We Use Information

• Process and fulfill orders, including shipping and confirmations.
• Provide customer support and respond to inquiries.
• Improve our products, services, and website performance.
• Prevent fraud, secure our systems, and comply with legal obligations.
• Send service communications (e.g., order updates) and, where permitted, marketing messages with opt-out options.

3. Legal Bases (EEA/UK)

• Contract: To provide and support purchases and services.
• Legitimate Interests: Security, fraud prevention, service improvement, analytics.
• Consent: For optional marketing where required.
• Legal Obligation: To meet regulatory and compliance requirements.

4. Sharing & Disclosure

• Service Providers: Payment processors, hosting, analytics, email, and logistics partners under appropriate safeguards.
• Legal & Safety: To comply with law, enforce our agreements, or protect rights, security, and safety.
• Business Transfers: In a merger, acquisition, or asset sale, subject to continued protection of your data.

5. Data Retention

We retain data for as long as necessary to deliver services, meet legal obligations, resolve disputes, and enforce agreements.

6. Security

We use administrative, technical, and organizational measures to protect information. No method of transmission or storage is 100% secure; please use unique, strong credentials.

7. Your Rights

Depending on your location, you may have rights to access, correct, delete, port, or restrict processing of your data, and to object to certain processing.

To exercise rights, contact us at support@computerexpress.online. We will verify requests as required by law.

8. International Transfers

We may process data in the UK, EEA, and other countries. Where required, we use appropriate safeguards (e.g., SCCs) for cross-border transfers.

9. Cookies & Tracking

We use cookies and similar technologies for functionality, analytics, and security. You can adjust browser settings to limit cookies; some features may be affected.

10. Children

Our services are not directed to children under 16. If you believe a child provided personal data, contact us to delete it.

11. Contact

Email: support@computerexpress.online

Address: 25 Burrwood Gardens, England

12. Updates

We may update this policy. Material changes will be posted with an updated "Last updated" date.